Effective Date: June 21, 2021

Introduction

At Donor Merchant, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you use our services. By using Donor Merchant, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information

    • When you create an account, we collect personal information such as your name, email address, phone number, and billing information.
    • We may also collect information about your organization, including its name, address, and contact details.

  2. Usage Data

    • We collect information about how you use our services, including the pages you visit, the features you use, and the actions you take.
    • This data helps us understand how you interact with our platform and allows us to improve our services.

  3. Transaction Information

    • When you process donations through Donor Merchant, we collect information about the transactions, including the donation amount, payment method, and donor details.

  4. Technical Data

    • We collect technical data such as your IP address, browser type, operating system, and device information to ensure our services function correctly and securely.

How We Use Your Information

  1. To Provide and Improve Our Services

    • We use your information to deliver our services, process transactions, and provide customer support.
    • We analyze usage data to enhance the functionality and performance of our platform.

  2. To Communicate with You

    • We use your contact information to send you updates, newsletters, and promotional materials.
    • We may also use your information to respond to your inquiries and provide technical assistance.

  3. To Ensure Security

    • We use your technical data to detect and prevent fraud, unauthorized access, and other security issues.

  4. To Comply with Legal Obligations

    • We may use and disclose your information to comply with legal requirements, enforce our terms of service, and protect our rights and property.

Sharing Your Information

  1. Third-Party Service Providers

    • We may share your information with third-party service providers who assist us in operating our platform, processing transactions, and delivering customer support. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

  2. Legal Requirements

    • We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.

  3. Business Transfers

    • In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

Your Choices

  1. Access and Update Your Information

    • You can access and update your personal information through your account settings. If you need assistance, please contact our support team.

  2. Opt-Out of Communications

    • You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that you may still receive transactional or account-related emails.

  3. Delete Your Account

    • If you wish to delete your account, please contact our support team. We will process your request promptly, although some information may remain in our archives for legal or security reasons.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Donor Merchant is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Thank you for trusting Donor Merchant with your information. We are committed to protecting your privacy and ensuring the security of your data.